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Coastline Family Support (example)Your Voices Matter

Your voice on family support

Coastline Family Support (example)

We support families through hard times, from parenting groups to one-to-one help at home. Share your experience of our support, good or bad, without giving your name. Every note is read before it goes up.

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  • Anonymous No name, no email, nothing that says who you are.
  • Every note moderated Our team reads every note before it appears.
  • Help us improve Your words show us what to change.

Latest feedback · 40 notes shared

  • I was scared you would judge my parenting. You didn’t.

    • Which support did you have?: Parenting group

  • A phone call to say the visit was off would have been nice. We waited in all morning.

  • Our worker noticed my daughter was being bullied before I did.

    • Which support did you have?: Parenting group

  • The crèche at the group means I can actually listen instead of chasing a toddler.

    • Which support did you have?: Phone support

  • We are in a much better place than a year ago. Thank you for not giving up on us.

    • Which support did you have?: Young carers

  • No one explained how long the wait would be, so I did not know whether to look elsewhere.

    • Which support did you have?: Phone support

  • Small things helped most: a lift to an appointment, a form filled in together.

  • I had to tell my story again every time the worker changed. Please write it down once.

  • The group is great but the bus there takes over an hour. Could it run somewhere else too?

  • My son finally has someone to talk to who is not me. He actually looks forward to it.

    • Which support did you have?: Phone support

  • Visits kept getting moved at short notice. My child started to stop expecting them.

  • More support in the school holidays please. That is when it gets hardest.

    • Which support did you have?: Parenting group

Every note has been checked by our team before it appears here. Newest first.