Have your say on our housing service
Northfield Housing Partnership (example)
We manage homes and help tenants across the city. Tell us how we are doing on repairs, contact and support. You stay anonymous, and every note is checked before it is shown.
- Anonymous No name, no email, nothing that says who you are.
- Every note moderated Our team reads every note before it appears.
- Help us improve Your words show us what to change.
Latest feedback · 41 notes shared
Was passed between four departments about one leak.
- What was it about?: A repair
Front door entry system has been broken for ages. Anyone can walk in.
Service charge went up and nobody explained why.
The officer who came out about the noise complaint actually followed it up.
- What was it about?: My neighbourhood
Residents’ meeting was useful but held when most of us are at work.
The new chat on the website answered my question in minutes.
- What was it about?: A repair
Mould came back a month after it was painted over. Fix the cause, not the wall.
Good service overall, just slow.
- What was it about?: Something else
Direct debit date moved without warning and I went overdrawn.
- What was it about?: Something else
Kids have nowhere to play since the green was fenced off.
- What was it about?: Something else
I got a text the day before the visit. Small thing, really useful.
- What was it about?: My neighbourhood
Contractor left the job half done and never came back.
- What was it about?: Something else
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