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Northfield Housing Partnership (example)Your Voices Matter

Have your say on our housing service

Northfield Housing Partnership (example)

We manage homes and help tenants across the city. Tell us how we are doing on repairs, contact and support. You stay anonymous, and every note is checked before it is shown.

Share your feedback Read the board

  • Anonymous No name, no email, nothing that says who you are.
  • Every note moderated Our team reads every note before it appears.
  • Help us improve Your words show us what to change.

Latest feedback · 41 notes shared

  • The caretaker knows everyone by name. He makes the block feel like home.

    • What was it about?: A repair

  • The money advice team found me a grant I didn’t know about.

    • What was it about?: Something else

  • The bins overflow every weekend. Collections need to match how many of us live here.

  • Booking a repair online was easy and I got a time slot straight away.

    • What was it about?: My neighbourhood

  • The lift has broken three times this month. I live on the eighth floor with a pram.

    • What was it about?: Something else

  • Complaint went unanswered for two months. Please at least say you have received it.

    • What was it about?: Something else

  • Adaptations for my mobility came quicker than I expected. Life is easier at home now.

    • What was it about?: Something else

  • Rent statement is hard to read. A simple breakdown would help.

  • Would like a named person to contact instead of a general number.

    • What was it about?: A repair

  • The community clean-up day was great. More of that please.

    • What was it about?: My rent

  • Every time I call I get a different answer about when the window will be fixed.

    • What was it about?: A repair

  • Staff on the front desk were patient when I did not understand the letter.

    • What was it about?: Something else

Every note has been checked by our team before it appears here. Newest first.