Tell us about our advice service
Broadland Advice Network (example)
We give free advice on money, benefits and housing across the county. Tell us what helped, what didn’t and what we should do next. You don’t give your name, and our team reads every note before it appears.
- Anonymous No name, no email, nothing that says who you are.
- Every note moderated Our team reads every note before it appears.
- Help us improve Your words show us what to change.
Latest feedback · 40 notes shared
Keep the Saturday morning sessions. They are the only ones I can get to.
- Which service did you use?: Work
The forms are long. Someone to sit with me while I fill them in helps most.
- Which service did you use?: Work
Sorted in one visit. Honestly the easiest part of a hard year.
- Which service did you use?: Money and debt
A text to say my case had moved to another adviser would have saved me a lot of worry.
- Which service did you use?: Money and debt
Thank you for not making me feel stupid.
- Which service did you use?: Work
I now check my payslips every month thanks to you.
The interpreter on the phone made all the difference for my husband.
- Which service did you use?: Housing
Waited a month for an appointment about an eviction notice. That is too long.
- Which service did you use?: Housing
Brilliant with my work dispute. Calm, clear and on my side.
- Which service did you use?: Money and debt
Nobody checked whether the plan was still working three months on. It wasn’t.
- Which service did you use?: Benefits
Could you put the opening hours on the door? It was shut and nothing said why.
- Which service did you use?: Housing
You explained universal credit better than the jobcentre ever has.
- Which service did you use?: Benefits
Every note has been checked by our team before it appears here. Newest first.