Tell us about our advice service
Broadland Advice Network (example)
We give free advice on money, benefits and housing across the county. Tell us what helped, what didn’t and what we should do next. You don’t give your name, and our team reads every note before it appears.
- Anonymous No name, no email, nothing that says who you are.
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Latest feedback · 40 notes shared
Felt rushed at the end of the appointment, like the next person was more important.
The call back came the same day. I was not expecting that.
The budgeting sheet you gave me is now stuck on my fridge.
I wish there was someone who could come to the house. Getting into town is hard for me.
- Which service did you use?: Money and debt
Your leaflet on food bank vouchers was out of date.
- Which service did you use?: Money and debt
First time I have asked for help with anything. Glad it was here.
- Which service did you use?: Housing
Good advice but the follow-up email was full of jargon.
- Which service did you use?: Housing
Got my backdated payment after the mandatory reconsideration. Would have given up without you.
- Which service did you use?: Housing
My mum is deaf and nobody offered a text option. We had to keep coming back in person.
- Which service did you use?: Work
Two hours in the queue on a Monday morning. Maybe a booking system for the drop-in?
- Which service did you use?: Housing
The adviser rang the landlord for me while I was there. I could never have done that on my own.
- Which service did you use?: Benefits
Still waiting on the letter you said you would send to the energy company.
- Which service did you use?: Work
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