About Your Voices Matter
Your Voices Matter gives organisations their own anonymous, moderated voice board, so the people they support can say how it really is without giving their name. Every note is read by the organisation's moderators before it shows.
What it is
Anonymous, moderated voice boards that organisations run for the people they support. Each organisation gets a board at its own address on this site, with its own introduction, colours, support lines and moderators. People write short notes in their own words; nothing that could say who wrote a note is kept.
Who it is for
UK organisations that support people: charities, community groups, councils, the NHS and care, housing associations, universities and domestic abuse services.
Where
We serve organisations across the United Kingdom: a board can cover a town, a county, a country or the whole UK, and shows on the map on our homepage.
Questions organisations ask
What is Your Voices Matter?
An anonymous feedback board an organisation runs for the people it serves. People leave a short note without giving their name, and the organisation’s moderators read every note before it appears.
Is it really anonymous?
Yes. We never ask for a name, email or account, and we keep no cookies or device details with a note. To stop floods, a board counts the notes from each connection with a scrambled code that can’t be turned back into an address, changes every day and is deleted within 24 hours, never kept with a note. We never store anything that identifies you.
Who can read the notes?
Your moderators read every note first. Only the notes they approve appear on your board, where anyone can read them. Rejected notes are deleted after 30 days.
What does it cost?
£49.99 to set up, then £9.99 a month for one board. No VAT is added and there are no per-note or per-seat fees. The optional impact report is £199. Introductory offer: £49.99 to set up (standard setup £99). For a limited number of boards.
How long does it take to set up?
About 10 minutes to create your board. We check every new board before it goes public, then it’s yours to share.
What if someone writes something harmful?
It never goes public unless a moderator approves it. Worrying wording, such as a mention of self-harm, is flagged to your team so you can follow your safeguarding process.
Is it GDPR compliant?
It’s built for UK GDPR. Because we keep nothing that identifies a writer, the notes hold no personal data about them. Each board gets its own privacy page.
Can we put it on our own website?
Yes. Every board gets a short link, a printable QR code, a “Share your experience” button, a note form you can embed and a wall of approved notes for your own pages.
How is this different from a survey?
A survey asks set questions and often an email address. A voice board asks one open question, needs nothing from the writer, and gives you people’s own words.
Can we see one working?
Yes. Every board on the map is live, so you can read its notes and see how writing one works.