Privacy notice

We keep nothing that could say who wrote a note. We keep only what an organisation and its moderators need to run their board, and we share none of it with advertisers or trackers.

Who we are

Your Voices Matter is run by Empowered Insights, the controller of the personal data described here. Contact us at louise@empoweredinsights.co.uk.

People who write notes

• We keep the note only: its words, its colour, whether it has been checked (with any moderator flag or reason) and the minute it was added and checked. We don't ask for a name or email.
• We keep no device details or cookie with a note, and the public pages set no cookie. We never store anything that identifies you. To stop floods, a board counts the notes from each connection with a scrambled code that can’t be turned back into an address, changes every day and is deleted within 24 hours, never kept with a note. Our web server's log records the page asked for and the time, never your IP address.
• Before a note is sent, your device does a quick check that a person, not a program, is writing. It runs on your device and this site only, and keeps nothing about you.
• A note that is not put on the board is deleted 30 days after the decision. An approved note stays while the board runs, unless its organisation takes it down.

Each board's own privacy page says the same for that board.

Organisations and moderators

• When an organisation creates a board we keep the organisation's name, the board's address, area, words, colours and logos, and the owner's name and email address. Owners sign in with a link we email them; if they add a password, it is stored only as a one-way hash.
• When a moderator is invited we keep their name and email address, and send them a sign-in link by email.
• We record which moderator decided each note, so an organisation has a record of every decision.
• Signed-in screens use one cookie that keeps you signed in. It is strictly necessary and ends when you sign out or the session expires.

We use these details to run the board and the account (our contract with the organisation) and to contact the owner about it. We keep them while the board runs and delete them when the organisation asks us to close it, unless the law requires us to keep something for longer.

Who else sees it

Card payments are taken by Stripe, our payment provider, inside our payment page: the only page that loads Stripe's script, and never a board. Stripe receives the card and the board owner's email to take the payment; we keep only Stripe's references to the payment and the monthly subscription, never card details.

Apart from that, no analytics, adverts, trackers or third-party scripts or fonts: every page is served from this site alone. Email is sent through our email provider, which sees the address it delivers to. If the service fails, it reports the error to our own systems without the request, the note or any email address. We do not sell or share personal data.

Impact reports

An organisation can buy an Impact report, which sorts the notes on its board into categories. To make one, we send the words of the board's approved notes, and the names of its themes, to Anthropic, which provides the AI model that reads them. Anthropic acts only as our processor, under our instructions.

• We send note text only: never a note's number, date or colour, nothing about who wrote it, and never a note that isn't on the board. Notes already hold nothing that could say who wrote them.
• Anthropic does not use what we send to train its models.
• Anthropic deletes what we send within 30 days. We keep each note's category with the note, and delete it when the note is deleted; the report's counts and summary are kept while the board runs.

Your rights

Under UK data protection law you can ask for a copy of the personal data we hold about you, and ask us to correct or delete it, or to stop using it. Email us at louise@empoweredinsights.co.uk to do so. Because notes are anonymous, we cannot find a note by who wrote it. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office (ico.org.uk).

Last updated 7 November 2026.